At Grove Collective, our collection of furniture and home Decor is thoughtfully-selected; because we are passionate about connecting our Guests with beautiful pieces for their homes. All sales are final.
At the time of purchase, we provide the most accurate estimated time of arrival based on the current information provided by our vendors. Please be aware that estimated arrival times are subject to change based on overseas production issues, container shortages, as well as the congestion in all ports. Our support staff will provide notifications on any impacted pieces as soon as updates are made available.
Occasionally damages may occur. We ask that you inspect your items and report any damage to us within (3) days of receipt.
Contact us at firstname.lastname@example.org
We require the following information:
Photos of the Damage/ Defect:
Doing so will ensure that we can get your request taken care of as quickly as possible. Once we receive your email, we will work towards the best solution for you. These solutions might include but are not limited to a repair, replacement, or discount on the damaged item.
Please note that our customers are responsible for returning damaged merchandise for an exchange.