FAQs
What are your shipping details?
-We ship a selection of our products, but not everything. If direct shipping is available, you will be charged for shipping. If direct shipping is not available, you will be given the option for local pick up/delivery if you’re in Utah, or you will be notified that shipping is not an option. Currently, we are only able to offer shipping on select items from some of our vendors. Those items can be found here. If you have questions about shipping or delivery, please contact us and we will be happy to help.
What does quick ship mean?
-Quick ship is a new collection featuring items that are currently in-stock with the vendor and can ship nationwide to your doorstep or to our warehouse for pick-up in 4 weeks.
What is the difference between quick ship and ready for pick up?
-Quick ship items can ship nationwide, and are currently in-stock with the vendor, and have an ETA of 4 weeks. Ready for pick up items are currently in-stock at our Draper Warehouse and can be purchased and picked up by local Utah customers.
Where is your showroom located?
-Our showroom is located at 12896 Pony Express Rd #100, Draper, UT 84020.
Where is your warehouse located?
-Our warehouse is located at 12577 S 265 W, Suite 3A, Draper UT 84020. Phone number (801)-618-5316.
Do you offer a trade program for interior designers?
-Yes, we offer a trade program for interior designers. Please visit our Trade Page for more information.
I need help with my order
-If you have any questions regarding your order please reach out to hello@grovecollective.com.
What is your return policy?
-At Grove Collective, our collection of furniture and home decor is thoughtfully selected. We are passionate about connecting our guests with beautiful pieces for their homes.
At the time of purchase, we provide the most accurate estimated time of arrival based on current information from our vendors. Please be aware that ETAs are subject to change based on overseas production issues, container shortages, and congestion in all ports. Our support staff will provide notice of any changes as soon as updates are made available.
We offer a 7-day exchange policy. If you are unsatisfied with your product we will happily process an exchange or provide in-store credit. Some exclusions apply.
Seasonal decor, special orders, clearance items, and floor models are final sales.
Occasionally damages may occur. We ask that you inspect your items and use the form linked below to report any damage to us within 72 hours of receipt.
Submitting this form will ensure your request is taken care of in a timely manner. Please allow 1-2 business days for an emailed response from one of our vendor specialists.
Please note, customers are encouraged to inspect orders upon pick up or delivery and are responsible for returning damaged products, unless delivery fees were paid as part of the original purchase.
What is your contact info?
(801) 509-8449
hello@grovecollective.com
12896 Pony Express Rd, #100
Draper, UT 84020